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THE BELGIAN CHOCOLATE FACTORY BVBA

PEPERSTRAAT 7 - 9230 WETTEREN (BELGIË)
+32 9 349 30 19

INFO@MAGIC-CHOCOLATES.BE

©2019 - THE BELGIAN CHOCOLATE FACTORY

PRIVACY

GENERAL

We are convinced that the protection of your personal data is essential. If we process your personal data, we will do so in accordance with the General Data Protection Regulation of 27 April 2016 (hereinafter the "GDPR"). Through this privacy statement we want to clarify:

Who is responsible for the processing.

Which processing we do.

Which rights you have with regard to these processing operations.

If something is not entirely clear, you can always contact us via

info@magic-chocolates.be

RESPONSIBLE

The relevant data is processed by The Belgian Chocolate Factory bvba, Peperstraat 7, 9230 Wetteren. According to the GDPR, The Belgian Chocolate Factory bvba is considered to be the controller, which means that The Belgian Chocolate Factory bvba is responsible for the correct processing of the data in question, and that you answer any questions or exercise your rights with regard to data processing, can easily turn to The Belgian Chocolate Factory bvba via info@magic-chocolates.be

PURPOSES OF PROCESSING

Customer Management

When you place an order, subscribe to the newsletter or otherwise enter into an agreement with The Belgian Chocolate Factory bvba, we process the information requested because we need it to execute the agreement. We cannot execute the agreement without this data. Within that purpose, the data is only passed on to processors (such as software suppliers) who must be involved for the implementation of the agreement. Your data will be kept for 10 years after the end of the agreement (since legal claims under the agreement may be filed up to 10 years after the date). The relevant data is then deleted. Based on our legitimate interest in doing business, The Belgian Chocolate Factory bvba reserves the right to pass on the relevant data to commercial partners and to use it for profiling and direct marketing.

 

Visiting our website

If you visit our website, based on our legitimate interest in doing business 'cookies' may be placed on the hard disk of your device to better tailor the site to the needs of the returning visitor and to monitor your surfing behavior, with the view automatic processing of your data and profiling (see below). The personal data that The Belgian Chocolate Factory bvba obtains as a result of your visit to our website can, on the grounds of our legitimate interest in doing business, be included in files for prospecting. The information that we receive during your visit is kept up to 5 years after your visit (limitation period for non-contractual liability).

Profiling

The Belgian Chocolate Factory bvba reserves the right to use the data it obtains about you in the context of the automated processing of these personal data, whereby personal aspects such as your personal preferences or interests can be evaluated on the basis of this data. to be able to provide you with information and offers that may be of interest to you. This automatic processing is based on the logic that when you use the website and online applications you have given your permission to register your behavior in order to be able to offer you relevant content. The automatic processing relates to data that The Belgian Chocolate Factory bvba has obtained directly from you, or to data that it has obtained from third parties. This data is passed on to processors who are engaged by The Belgian Chocolate Factory bvba to perform the automatic processing. This data is, in principle, kept for 5 years, unless it concerns data that we have obtained for a purpose for which we need it for longer. Based on its legitimate interest, The Belgian Chocolate Factory bvba reserves the right to pass on the results of the profiling to its commercial partners.

Direct Marketing

The Belgian Chocolate Factory bvba reserves the right to use the data that it holds about you in the context of direct marketing. If you are a member or customer, this is done on the grounds of our legitimate interest in doing business. Through this direct marketing we can provide you with information and offers that may be of interest to you. This concerns data that The Belgian Chocolate Factory bvba has obtained directly from you. This data is not passed on to third parties except for the processors that The Belgian Chocolate Factory bvba engages in direct marketing. This data is in principle kept for 10 years or 5 years, resp. for members and customers. You have the right to object to this processing at any time by simply letting us know via info@magic-chocolates.be. In that case you will be deregistered from all our communication channels. As it is not possible for technical reasons to opt out, we are forced to automatically unsubscribe from all generic mailings, which means that you will no longer receive any general informational or commercial message. Each mailing you receive also includes the option to unsubscribe from that specific mailing. In that case, you will continue to receive other relevant entrepreneur information. With regard to other persons or prospects, The Belgian Chocolate Factory bvba processes the personal data concerned for direct marketing purposes only on the basis of their consent. The parties involved always have the right to withdraw their consent upon simple request.

 

Transfer of data

The data that The Belgian Chocolate Factory bvba obtains from you is also passed on to our commercial partners (sponsors, partners, sector organizations, etc.) for commercial purposes, so that they can contact you with relevant information, offers, etc. that may interest you. The data in question is stored by The Belgian Chocolate Factory bvba for the same period as the retention period provided for the purpose on the basis of which the data was collected. You can always object to such a transfer, simply by letting us know via info@magic-chocolates.be.

 

Prospecting

The Belgian Chocolate Factory bvba reserves the right, based on its legitimate interest in doing business, to prospect data from customers, visitors to the website, or persons who come into contact with The Belgian Chocolate Factory bvba in any other way. Based on our same legitimate interest, this information may be passed on to commercial partners. Otherwise, this data is only used by processors that we engage in the context of our data management. This data is, in principle, kept for 5 years, unless it concerns data that we have obtained for a purpose for which we need it for longer.

 

Participation in competitions

When you participate in a competition organized by The Belgian Chocolate Factory bvba, we process the information requested because we need it to execute the agreement. Without that information, The Belgian Chocolate Factory bvba cannot execute the agreement and therefore you cannot participate in the competition. Within that purpose, the data is only passed on to processors (such as software suppliers) who must be involved for the implementation of the agreement and to the co-organizers. The data will be kept for 10 years after the end of the agreement (since legal claims under the agreement can be filed up to 10 years after the date). The relevant data is then deleted. Based on our legitimate interest in doing business, The Belgian Chocolate Factory bvba also passes on the relevant data to commercial partners and we use it for profiling and direct marketing.

YOUR RIGHTS

Your rights

In addition to the right to withdraw any permission that you have given, you also have various rights with regard to the processing (as described above) that The Belgian Chocolate Factory bvba performs. You can request these rights free of charge and upon simple request.

 

Right of inspection

You have the right to ask us if we process your data and, if so, to have access to that data. You also have the right to request an overview of the bodies that receive your data via The Belgian Chocolate Factory bvba for each processing.

 

Right to rectification

You have the right to request immediate rectification or complete incomplete information in the event of any incorrect data.

 

Right to data change

You have the right to have personal data deleted without unreasonable delay if the processing of that data is no longer necessary for the purpose for which it was collected by The Belgian Chocolate Factory bvba;

you have withdrawn a given consent;

you object to further processing;

the personal data are processed unlawfully;

this is necessary to comply with a legal obligation; or

the personal data would have been collected in connection with an offer of information society services to a child (under the age of 13).

 

Right to limit processing

You have the right to obtain a limitation of the processing if you dispute the accuracy of the personal data that we have, the processing is unlawful and you oppose deleting the personal data, The Belgian Chocolate Factory bvba no longer needs this data while you still need this information for the institution, exercise or substantiation of a legal claim, or pending an answer to the question whether the justified grounds of The Belgian Chocolate Factory bvba outweigh yours if you have objected to processing based on our legitimate interest.

 

Right to transferability

You have the right to ask us to obtain the personal data we have obtained from you in a structured, customary and machine-readable form and to transfer that data to another controller if the processing by The Belgian Chocolate Factory bvba is based on your consent or processing is carried out by automated processes.

 

Infringement in connection with your personal data
The Belgian Chocolate Factory bvba makes every effort to protect the personal data that we process against loss of misuse or forgery. If an infringement of your personal data should nevertheless occur, and this infringement entails a high risk for your rights and freedoms, The Belgian Chocolate Factory bvba will immediately inform you of this infringement, under conditions determined in the GDPR.

 

Complaints

If for any reason you have a complaint about the processing of your personal data, you can turn to the Commission for the Protection of Privacy, Drukpersstraat 35, 1000 Brussels.

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